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Workplace Investigation

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Workplace investigations are essential when allegations of misconduct, grievances, or policy breaches arise.

A thorough, impartial investigation protects both the organisation and the individuals involved, ensuring concerns are addressed fairly and in line with best practice.

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At Conflict Resolution Ltd, I bring over 25 years of investigative experience from regulatory and commercial bodies including HMRC, the Gambling Commission, the British Horseracing Authority, and National Grid.

I understand how to conduct a robust investigation while handling sensitive issues with professionalism and care.

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When to Consider a Workplace Investigation

 

Workplace investigations may be appropriate for:

 

  • Allegations of bullying or harassment

  • Discrimination complaints

  • Theft, fraud, or policy breaches

  • Grievances between employees

  • Misconduct or performance concerns

  • Whistleblowing allegations

 

 

Acting quickly and professionally can prevent issues from escalating, protect your organisation's reputation, and demonstrating your commitment to a fair workplace.

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My Approach

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Every investigation is different, but my approach is consistent:

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  • Impartial: I have no connection to the parties involved and conduct investigations without bias.

  • Thorough: I gather all relevant evidence, interview witnesses, and examine documentation carefully.

  • Confidential: Sensitive information is handled with discretion at every stage.

  • Professional: Reports are clear, evidence-based, and delivered to a standard that withstands scrutiny.

 

Drawing on my experience investigating complex regulatory matters, I know the right questions to ask, how to identify the key issues, and present findings that organisations can rely on.

Man and woman in meeting at work

The Investigation Process

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While every case is unique, a typical investigation follows these steps:

Two men and a woman in a business meeting

  1. Initial briefing: Understanding the allegations and relevant policy framework.

  2. Planning: Discussing and agreeing the scope of the investigation - identifying witnesses, documents, and lines of enquiry.

  3. Evidence gathering: Conducting interviews and obtaining other evidence.

  4. Analysis: Weighing the evidence objectively against the applicable standards.

  5. Report: Delivering a clear, detailed report with findings and, where appropriate, recommendations.

 

Throughout the process, I keep the relevant parties informed and ensure the investigation progresses efficiently.

Benefits of an External Investigator

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  • Impartiality: An external investigator brings independence and credibility.

  • Expertise: Experience in conducting complex investigations ensures rigour and professionalism.

  • Capacity: Frees up internal resources to focus on day-to-day operations.

  • Protection: Demonstrates the organisation's commitment to fairness and reduces legal risk.

  • Confidentiality: Sensitive matters are handled with appropriate discretion

 

Why Choose Conflict Resolution Ltd?

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With a career spent investigating matters for regulatory bodies, I understand how to handle difficult situations, navigate complex relationships, and deliver findings that withstand scrutiny. My background sets me apart from many workplace investigators and gives organisations confidence in the quality and robustness of my work.

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Whether you're dealing with a straightforward breach of policy or a complex grievance, I provide a professional, thorough service tailored to your organisation's needs.

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Choosing the Right Approach

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Some workplace situations call for investigation, others for mediation, and it's not always immediately clear which approach is most appropriate. I'm happy to discuss your specific situation and help you determine whether investigation or mediation would be appropriate for your particular situation.

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It's important to note that I would not conduct both an investigation and mediation relating to the same situation - that would compromise the impartiality required for both processes. However, I can help you navigate which service is right for your circumstances and, where appropriate, recommend trusted colleagues for complementary work.

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